1101_Total Quality Management
Course Period：Now ~ Any Time
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Course Intro
Course Plan
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Chapter 1 全面品質概說
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Chapter 2 品質理論的重要貢獻者
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Chapter 3 高階領導
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Chapter 4 顧客滿意
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Chapter 5 員工參與
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Chapter 6 持續改進
Teacher / 張清波
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