1122_Customer Relationship Management
Course Period：Now ~ Any Time
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Course Intro
Course Plan
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CH01 顧客關係管理導論
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CH02 了解顧客本質與消費行為
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CH03 顧客關係管理的銷售與行銷
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chap 4
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chap5
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chap 7
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chap8
Teacher / 陳秀華